Terms of service.
Effective Date: January 16, 2025
Welcome to Grateful Hauling and Delivery ("Company," "we," "us," "our"). These Terms and Conditions ("Terms") govern your use of our services ("Services") and website ("Website"). By using our Services or accessing our Website, you agree to these Terms. If you do not agree, please do not use our Services or Website.
1. Services Provided
Grateful Hauling and Delivery provides hauling and delivery services ("Services") to customers in accordance with these Terms. Service requests are subject to availability and acceptance by the Company.
2. Pricing and Payment
Pricing is provided at the time of booking and is subject to change based on the nature of the job.
Payment is due upon completion of services unless otherwise agreed in writing.
We accept cash, credit/debit cards, and Venmo.
3. Customer Responsibilities
Provide accurate and complete information about the items to be hauled or delivered.
Ensure access to the property or items requiring service.
Items must not include hazardous, illegal, or prohibited materials.
4. Cancellations and Refunds
Cancellations must be made at least 24 hours in advance or a cancellation fee of at least $75 will be charged.
Refunds will only be issued for incomplete work or at the discretion of The Company.
5. Limitation of Liability
Grateful Hauling and Delivery is not liable for damages resulting from delays, accidents, or other incidents beyond our control.
The Company is not responsible for pre-existing damage to items or property.
6. Privacy Policy
Our use of your personal information is governed by our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy below.
7. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our Website and will take effect upon posting.
8. Governing Law
These Terms are governed by the laws of Missouri, without regard to its conflict of law principles.
If you have any questions about these Terms, please contact us at service@ghdtrucks.com or 816-300-4953